TERMS AND CONDITIONS AND WEBSITE USE POLICY
At SmartPlay Rewards (“SmartPlay Rewards”, “We”, “Our”, “Us”) we are committed to offering a user-friendly, secure, and transparent experience for all our participants. Our Terms and Conditions and Website Use Policy are designed to clearly outline the rules and guidelines that govern the use of our app and website, ensuring that all users fully understand their rights, responsibilities, and the processes they need to follow while interacting with our platform.
Whether you are engaging with our third-party games or enjoying our proprietary content, we aim to create a fair and enjoyable environment where users can play games, earn rewards, and manage their activities with confidence. These policies serve as the foundation for your engagement with our platform, ensuring that your experience is not only seamless but also secure. By providing clear and comprehensive guidelines, we strive to build a strong relationship based on trust, accountability, and transparency.
We encourage you to carefully review the following terms to understand how they apply to your use of our services. By accessing or using the app and website, you agree to be bound by these Terms and Conditions and Website Use Policy.
GENERAL INFORMATION
We are a gaming platform designed to offer a variety of games to users, allowing them to participate in games, earn rewards, and engage with interactive content. The platform provides access to both third-party games and proprietary games created by us. Users can play these games directly through our mobile application (the “App”) and/or the associated website (the “Website”) and may earn rewards, including cash or other prizes, based on their participation and performance within the Games.
The primary purpose of the App and Website is to provide users with access to games that they can play for entertainment, skill development, and the opportunity to earn rewards. Our platform aims to offer a secure and enjoyable experience for users, allowing them to participate in a variety of games while ensuring that all transactions, reward systems, and user data are handled with the utmost care.
The App offers a diverse range of games, which may be:
- Third-Party Games: Games that are developed and owned by third-party developers, made available through our platform. These games are subject to the terms and conditions set forth by the respective game developers.
- Proprietary Games: Games that are developed by us. These games are exclusive to our platform and come with specific terms regarding gameplay, rewards, and usage.
Users are granted access to these games under the condition that they agree to abide by all applicable terms, rules, and policies for each game they engage with.
We reserve the right, at our discretion, to change, modify, add or remove portions of the Terms, Community Rules, Feature Terms, and Privacy Policy at any time by posting the amended Terms, Community Rules, Feature Terms, or Privacy Policy on our sites or within the Service (such as through in-game notices). We may provide additional notice, such as an e-mail message or messaging within the Services, of any material changes. Unless We state otherwise, changes are effective when posted. If you continue to use the Services after the changes are posted you agree to the changes.
To access or play our games or create an account with Us, you may need an account with a social network, like Facebook, and, if you are using our mobile Service, an account with the company that provides your mobile applications, like an iTunes account. You may need to update third party software from time to time to receive the Service and play SmartPlay Rewards’s Games. We provide the games. You provide the equipment (computer, phone, tablet, etc.) and pay any fees to connect to the Internet and app stores, or for data or cellular usage to download and use the Service.
The Service is evolving and We may require that you accept updates to the Service as well as to the Terms, Community Rules, and the SmartPlay Rewards Privacy Policy. From time to time we may make you update the game or your software to continue to use Our Services. We may perform these updates remotely including SmartPlay Rewards software residing on your computer or mobile device, without notifying you.
SmartPlay Rewards reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time either permanently or temporarily, at which point your license to use the Service or any part of it will be automatically terminated or suspended. If that happens, SmartPlay Rewards is not required to provide refunds, benefits or other compensation to players in connection with discontinued elements of the Service or for virtual goods previously earned or purchased.
SmartPlay Rewards MAY, IN ITS SOLE DISCRETION LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR ANY PORTION OF IT AND PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT AND SmartPlay Rewards IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
USER ELIGIBILITY
To use the App and participate in the Games, users must be at least 18 years old. If a user is under the age of 18 but has reached the minimum age of majority in their jurisdiction, they may still be eligible to use the platform, provided they obtain parental or guardian consent. Users must confirm that they meet the age requirements before creating an account. If we determine that a user does not meet the eligibility criteria, we reserve the right to suspend or terminate their account and restrict their access to the platform.
The App and Website are available in certain regions or countries. By using our platform, users confirm that they are in a jurisdiction where the App and Games are legally accessible. Some regions may have specific restrictions regarding online gaming, financial transactions, or data privacy laws, and users are responsible for ensuring compliance with local laws. We do not accept responsibility for users accessing the platform from restricted regions, and we reserve the right to block or restrict access from jurisdictions where our services are prohibited.
To use the App and participate in the Games, users must create an account by providing accurate and complete personal information during the registration process. This may include, but is not limited to, a valid email address, phone number, and other relevant details for identity verification. Users agree to:
- Provide truthful and accurate information during the registration process.
- Keep their registration information updated to reflect any changes.
- Not share their login credentials with anyone and be responsible for all activities that occur under their account.
We reserve the right to verify the identity of users during the registration process or at any time after registration. This may include requesting additional documentation or information to verify the user's identity or eligibility to participate in certain Games or features.
For users who are under the minimum age of majority in their jurisdiction, parental or guardian consent is required to access the App and participate in the Games. The parent or guardian must agree to these Terms and Conditions on behalf of the minor. Users under the age of 18 may not be permitted to access certain features or participate in certain Games unless explicit permission is obtained from a parent or guardian.
By using the App and Website, users confirm that they are not subject to any legal restrictions or prohibitions that would prevent them from accessing or using the platform. Specifically, users who are:
- Under the legal age of majority in their jurisdiction.
- Excluded or prohibited from gaming or gambling activities by law.
- Under investigation or subject to legal restrictions that would affect their eligibility to access gaming platforms.
- Engaging in activities that violate these Terms and Conditions or any applicable laws or regulations.
are not eligible to use the App. We reserve the right to suspend, block, or terminate the accounts of any users who fall under these categories or who engage in activities that violate our policies.
The App and Website are not intended for use by individuals who have been excluded or banned from gaming platforms or have been found to have engaged in fraudulent or illegal activities. If a user is found to be using the platform under false pretenses or violates the Terms and Conditions, their account may be suspended or terminated, and they may be subject to legal action.
Users are not permitted to create multiple accounts to bypass game restrictions, rewards, or to manipulate any part of the platform for unfair advantage. We reserve the right to monitor accounts for suspicious activity and to take action, including suspending or terminating accounts, if multiple accounts are detected.
We reserve the right to refuse service or access to any user at our sole discretion, for reasons including but not limited to violation of these Terms and Conditions, fraudulent activity, or failure to meet the eligibility requirements.
Users are responsible for complying with the local laws, regulations, and rules governing online gaming, money earning, and financial transactions in their jurisdiction. By accessing the App, users represent and warrant that they are not in violation of any applicable law, and they accept full responsibility for ensuring compliance.
Even if users meet the eligibility criteria at the time of registration, their ongoing eligibility to use the App and Website may be subject to review. Users agree to notify us of any changes to their eligibility status that could impact their ability to continue using the platform. Failure to notify us of such changes may result in account suspension or termination.
ACCOUNT REGISTRATION AND SECURITY
To access certain features of the App and Website, users must create a personal account by providing accurate and up-to-date information during the registration process. The registration process will require users to submit basic personal information, including, but not limited to:
- Full name
- Email address
- Phone number
- Date of birth
- Payment details (if required for transactions)
By creating an account, users agree to provide accurate, current, and complete information and to promptly update their account details if any information changes.
Upon registration, we may verify the provided information through a variety of methods, including email or phone verification, to ensure the authenticity of the account holder. In some cases, additional documentation may be required for identity verification, such as government-issued identification, proof of address, or payment verification. Users agree to provide any necessary information or documentation when requested and understand that failure to comply with verification requests may result in account suspension or restriction of access to certain platform features.
Users are solely responsible for maintaining the confidentiality of their account credentials, including their username, password, and any other login information. Users agree to:
- Choose a strong password for their account, consisting of a combination of letters, numbers, and special characters.
- Keep their login credentials secure and not share them with others.
- Log out from their account after use, especially when accessing the platform from public or shared devices.
In the event that a user suspects or becomes aware of any unauthorized use of their account, they must immediately notify us and take appropriate steps to secure their account, including changing their password.
Users are responsible for all activities that occur under their account, whether authorized or unauthorized. This includes ensuring that their account is not used for any fraudulent, abusive, or illegal activity. We shall not be held responsible for any loss or damage resulting from the user’s failure to comply with these account security responsibilities.
For additional security, we may offer the option to enable multi-factor authentication (MFA) on users' accounts. MFA requires users to provide two or more verification factors when logging into their accounts, adding an extra layer of security. We recommend that users enable this feature whenever available to enhance their account protection.
Each user is permitted to access and use only one account per person. Creating multiple accounts under different identities, or attempting to circumvent account limits, is prohibited. Any attempt to manipulate, hack, or bypass our security protocols may result in immediate account suspension, termination, and legal action.
We reserve the right to suspend or terminate a user’s account if:
- We believe the account has been accessed by an unauthorized individual or if there is evidence of fraudulent activity.
- The user violates any of the Terms and Conditions, including improper conduct during gameplay, misuse of rewards, or involvement in illegal activities.
- The user provides false or misleading information during the registration process.
- The user fails to comply with requests for verification or security-related measures.
Suspended or terminated accounts will be inaccessible, and users may lose access to any rewards or funds associated with the account, subject to the terms of the reward or withdrawal policies.
If a user forgets their password or suspects their account has been compromised, they may request a password reset through the App or Website. The user will be required to verify their identity before a new password is issued. Users must ensure that the new password is unique and secure, following best practices for password creation.
Users are advised to be cautious when granting third-party applications, websites, or services access to their account or linking their accounts to any third-party platforms. While we strive to ensure compatibility and security, [Your Company Name] is not responsible for any actions taken by third-party services that may compromise account security.
Users agree to refrain from any behavior that could compromise the integrity of the platform or the security of other users. This includes, but is not limited to:
- Engaging in cheating, exploiting, or using hacks, bots, or unauthorized software to gain an unfair advantage in the Games.
- Attempting to manipulate the reward or payment system in any way, including fraudulent activities.
- Engaging in any activities that may disrupt, damage, or interfere with the normal functioning of the App or Website.
We employ a range of security measures and monitoring tools to detect and prevent fraud, cheating, and other unauthorized activities. Users who violate these rules may be subject to account suspension, termination, and possible legal action.
We take user data privacy seriously and will handle all personal information in compliance with applicable data protection laws. The information provided during account registration will be processed in accordance with our Privacy Policy, which users should review separately. Users are encouraged to keep their account information and any financial details up-to-date to ensure smooth transactions and withdrawals.
By creating an account, users agree to receive notifications from [Your Company Name] regarding updates to their account, promotional offers, and important platform-related announcements. Users may manage their communication preferences within the app or through the account settings on the Website. However, some critical notifications related to security, account status, and legal matters cannot be opted out of.
USER CONDUCT
You agree to use the App and participate in Games only for lawful purposes and in accordance with these Terms and Conditions.
Prohibited conduct includes, but is not limited to, cheating, hacking, or exploiting bugs in the Games; using the App to defraud or deceive others; engaging in harassment, abusive behavior, or illegal activities.
You agree to follow the Community Guidelines as listed on the App.
TERMS AND CONDITIONS FOR Smart Play Rewards
SmartPlay Rewards (In Our Games Ludo Cash & BlackJack Cash), a mobile game published by Ruplay Technologies India Private Limited under the goodtimegames brand (hereinafter referred to as “Publisher”). By accessing or using SmartPlay Rewards (In Our Games Ludo Cash & BlackJack Cash), you agree to be bound by these terms and conditions.
Eligibility
- Only Indian players with a valid UPI ID are eligible to participate in cash tournaments and withdraw real cash prizes.
- Players must provide their UPI ID willfully within the game to facilitate the transfer of cash rewards.
Gameplay and Cash Tournaments
Players can play free games and participate in cash tournaments.
Winners of cash tournaments will earn real cash prizes.
Cash rewards will be granted to winners only upon validating legitimate and fair gameplay by the players.
The decision on legitimate and fair gameplay is solely at the discretion of the Publisher.
Withdrawal of Cash Prizes
Real cash prizes can be withdrawn by players to their bank accounts using the UPI payment system from India.
Players must share their UPI ID with the Publisher to facilitate the transfer of cash rewards.
By providing their UPI ID, players consent to the Publisher using their UPI ID for the transfer of cash rewards.
Fair Play and Anti-Manipulation
The Publisher retains the right to block or disallow players upon finding any manipulative activities, such as playing with themselves on different accounts/devices or any other form of manipulation to rank high on the leaderboard and win cash rewards.
If such activities are detected with players’ accounts or associated accounts, the Publisher has the right to forfeit the player’s winning amount and block the account for further activities.
SUBSCRIPTION TERMS
Some of SmartPlay Rewards’s games may offer subscription services. If you purchase a subscription, then by clicking the purchase button you are requesting that We begin supplying the subscription services immediately and are entering into a daily/weekly/monthly/yearly subscription contract with Us. You are also authorizing a charge to you of a recurring subscription fee at the rate quoted at the time of purchase. For subscription services purchased in a SmartPlay Rewards game played on a platform such as Facebook, Apple or Google, the platform will charge you for the subscription fee and the platform’s payment terms will apply. Please review the appropriate platform’s payment terms for additional information.
Subscription rates are based on an amount in U.S. Dollars. If you are using a local currency the actual amount may fluctuate based on currency exchange rates without notice to you. The charges will be applied to the payment instrument you provide when you start your subscription (or to a different payment instrument, if you change your account information). Please note that prices and charges are subject to change. If SmartPlay Rewards makes a change to the monthly subscription rate in the U.S. Dollars, we will let you know in advance.
Your subscription will automatically renew each period unless and until you terminate your subscription or we terminate it. You must cancel your subscription before it renews each period, otherwise payment of the next period’s subscription fees will be taken automatically via your chosen payment method.
You may cancel at any time by visiting the Subscription Management page within the relevant game, clicking the Subscription Details button and following the instructions for canceling your subscription. You may also be able to cancel your subscription directly through the platform for games played on a platform. For other platforms, please review their customer support websites or contact their customer support numbers for information regarding canceling auto-renewing subscriptions. Alternatively, you can reach our billing support team at Goodtimegames2024@gmail.com
SUBSCRIPTION PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS, EXCEPT FOR EU CUSTOMERS THAT CANCEL WITHIN 14 DAYS OF THEIR INITIAL PURCHASE, AS EXPLAINED BELOW.
If you reside in the European Union, subscription services may be cancelled within 14 days from the date of your purchase and you may obtain a refund of your initial payment minus a reasonable pro-rated portion to cover your use of the subscription service prior to cancellation. Currently, subscription services are offered only in certain SmartPlay Rewards games.
SmartPlay Rewards games may occasionally offer a one-time or limited-time bonus to players that have a current subscription or who agree to start a subscription. You understand that these items, which will generally be marked as “bonus” items, will not be a part of your ongoing subscription.
PROMOTIONS AND OFFERS
From time to time, We may offer limited time promotions. Please review the official rules (if any) associated with the promotion. They will apply in addition to these Terms.
In addition, from time to time, We may promote Offers. We are not required to give, and players are not required to accept, any Offer. Offers are not transferable, redeemable or exchangeable for other things of value, except at our sole discretion. If you accept any Offer, you may have to sign a declaration of eligibility and liability release, or sign other paperwork in order to get the Offer. Some Offers will be subject to taxes and other charges, travel, or activities outside of the virtual world, all of which will be disclosed before You accept the offer. If you accept an Offer you also assume all liability associated with the Offer.
THIRD PARTY ADVERTISING
Our Service and our games may feature advertisements from Us or other companies. Our Privacy Policy explains what information we share with advertisers. Please read it.
Sometimes We provide links in Our games or on the Service to other companies’ websites or to companies who invite you to participate in a promotional offer and offer you some feature of the Service or upgrade (such as in-game currency) in exchange. Any charges or obligations you take on in dealing with these other companies are your responsibility.
We make no representation or promises about any content, goods or services these other companies provide, even if linked to or from Our Service or games. Also, just because We allow a link to be included in Our games or Service does not mean We endorse that linked site. We are not liable for any claim relating to any content, goods and/or services of third parties.
Please also note that the linked sites are not under our control and may collect data or ask you to provide them with your personal or other information, or they may automatically collect information from you. When you use other companies’ services like these, the other company’s service may (or may not) ask you for permission to access your information and content. We are not responsible for these other companies’ content, business practices or privacy policies, or for how they collect, use or share the information they get from you.
COPYRIGHT NOTICES/COMPLAINTS
We respect the intellectual property rights of others and ask that you should, too. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”) and similar or equivalent local laws that may apply. We reserve the right to terminate any player’s access to the Service if We determine that the player is a “repeat infringer.” We do not have to notify the player before We do this. We also accommodate and do not interfere with standard technical measures copyright owners use to protect their materials.
INTELLECTUAL PROPERTY
All content, materials, software, features, and functionalities available through the App and Website, including but not limited to graphics, logos, trademarks, text, images, videos, music, software, and the overall design and structure of the platform (collectively referred to as "Platform Content"), are owned by or licensed to [Your Company Name] and are protected by intellectual property laws, including copyright, trademark, patent, and trade secret laws.
Users acknowledge and agree that they do not own any of the Platform Content and that the use of such content is subject to the terms and conditions outlined in this policy.
The trademarks, service marks, and logos used and displayed on the App and Website, including but not limited to Our Brand Names, logos, and other proprietary marks, are the registered and unregistered trademarks belonging to us and may not be used in connection with any product or service without our express written consent.
Users are prohibited from using any trademarks, service marks, or logos belonging to us without prior permission. Unauthorized use of any trademark or logo may result in legal action.
All content on the App and Website, including but not limited to the text, design, graphics, videos, games, and code, is protected by copyright laws and is owned by us or its licensors. Users are prohibited from copying, reproducing, modifying, distributing, displaying, or creating derivative works of any part of the Platform Content, except as expressly permitted by us.
Users may not download, upload, or share any copyrighted material that they do not have the legal right to use or distribute.
Subject to users’ compliance with the Terms and Conditions and all applicable laws, we grant users a limited, non-exclusive, non-transferable license to access and use the App and Website for personal, non-commercial use. This license is granted for the sole purpose of allowing users to engage with the features and content provided on the platform, including playing Games and earning rewards.
Users are not permitted to:
- Reverse engineer, decompile, or disassemble the App or Website.
- Use the App or Website for commercial purposes without express permission from us.
- Reproduce, distribute, or display any of the Platform Content in any form, except as specifically authorized within the App or Website.
Any other use of the Platform Content outside of the scope of this limited license is prohibited and may result in the termination of the user’s account and legal action.
By submitting any content, including but not limited to comments, feedback, suggestions, gameplay data, images, or videos (collectively "User-Generated Content"), to the App or Website, users grant us a worldwide, royalty-free, transferable, sublicensable, and irrevocable license to use, modify, publish, distribute, and otherwise exploit such content for any purpose related to the operation and promotion of the platform. This license extends to all forms of media now known or later developed.
Users represent and warrant that:
- They own or have the necessary rights and permissions to the User-Generated Content submitted.
- The User-Generated Content does not infringe upon the intellectual property rights of any third party.
- The User-Generated Content complies with all applicable laws and regulations.
We reserve the right to remove or modify any User-Generated Content that violates this policy or is deemed harmful, offensive, or inappropriate.
Certain Games, features, or services on the App and Website may include third-party content or software (collectively "Third-Party Content"). Users acknowledge that Third-Party Content is subject to the terms and conditions and licenses imposed by the respective third parties. We make no representations or warranties regarding Third-Party Content and is not responsible for any issues or disputes arising from such content.
Users must comply with any additional terms and conditions provided by third-party content providers when using or interacting with such content.
If a user believes that their intellectual property rights have been infringed upon by any content on the App or Website, they may submit a notice of infringement to us.
We reserve the right to protect its intellectual property and enforce its rights by any means necessary, including legal action, against any user or third party that infringes on its intellectual property. Users are advised that unauthorized use of the App, Website, or any content may result in civil and criminal liability.
Except for the limited licenses granted in this policy, nothing in these Terms and Conditions shall be construed as granting any ownership rights to users over any of the intellectual property associated with the App or Website. All rights, title, and interest in and to the App, Website, and Platform Content, including any modifications or updates made to them, remain exclusively with [Your Company Name] or its licensors..
PRIVACY POLICY
Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can read the Privacy Policy [here].
TERMINATION AND SUSPENSION
We reserve the right, in its sole discretion, to terminate or suspend a user’s access to the App and Website, or any portion thereof, at any time, without prior notice, for any reason, including but not limited to:
- A violation of these Terms and Conditions.
- Misuse of the App or Website, including engaging in fraudulent or unlawful activities.
- Failure to comply with applicable laws, regulations, or guidelines governing the use of the App and Website.
- Violation of intellectual property rights or third-party rights.
- Any behavior that disrupts the normal functioning or user experience of the App and Website.
- Failure to provide accurate, complete, or truthful information during account registration or updating user details.
- If we reasonably believes that the user’s conduct or activities may harm its reputation, operations, or business.
In the event of a suspension or termination, the user will no longer have access to the App or Website, including their account, game features, and any associated rewards, funds, or content.
We may temporarily suspend a user’s account for a specified period if:
- There is a suspected violation of the Terms and Conditions that requires further investigation.
- A user fails to comply with the payment, rewards, or withdrawal policies.
- The user’s account is associated with fraudulent activities, or there is a suspicion of abuse or exploitation of the system.
- There is a need to perform scheduled or emergency maintenance on the App or Website.
During the suspension period, the user’s access to certain features or functionalities of the App and Website may be limited. Once the suspension is lifted, the user will regain access to their account, subject to compliance with these Terms and Conditions.
A user may choose to terminate their account at any time by following the process outlined in the Account Settings section of the App or Website. Termination by the user will result in the permanent loss of access to the App and Website, as well as the forfeiture of any accumulated rewards, balances, or funds in the account, unless otherwise stated in the applicable policies.
Upon termination or suspension of a user’s account, whether initiated by us or the user, the following effects may occur:
- The user’s access to their account and any associated rewards or funds may be revoked, and the user may forfeit any balances or rewards not yet claimed or withdrawn.
- Any outstanding obligations of the user under these Terms and Conditions (such as payment or penalties) must be fulfilled before termination or suspension.
We will not be liable for any losses or damages resulting from the termination or suspension of a user’s account, including the loss of any unclaimed rewards, balances, or game progress.
In the event of account termination, users may request to withdraw any remaining funds or rewards, provided the withdrawal request complies with us Payment, Rewards, and Withdrawal Policy. However, we reserve the right to refuse any withdrawal requests related to accounts terminated for fraud, violation of Terms, or unlawful activity.
We may immediately terminate or suspend a user’s account if the user fails to comply with the following:
- Violation of the App’s or Website’s rules, policies, or guidelines.
- Engaging in unlawful activities, including fraud, identity theft, and financial abuse.
- Manipulation or exploitation of the App’s features or any gaming-related processes (e.g., exploiting bugs or glitches).
- Non-payment or failure to meet payment obligations where applicable.
In such cases, the user may not be entitled to any refund, rewards, or compensation.
If a user breaches any part of these Terms and Conditions, we may take immediate action to suspend or terminate the account. Breach of terms may result in:
- Permanent exclusion from the platform.
- Legal action if the breach involves fraudulent activities or other illegal acts.
- Loss of any rewards or funds associated with the account.
Termination of the user’s account does not relieve the user of any obligations or liabilities incurred prior to the termination. For example, any pending payments, claims, or legal obligations will remain enforceable after account termination. Similarly, intellectual property rights, disclaimers, limitations of liability, and indemnification provisions will survive termination of the user’s account.
We reserve the right to amend or modify the suspension and termination provisions at any time. Users will be notified of any significant changes, and such modifications will be effective immediately upon posting on the App or Website. Users are encouraged to review this section periodically to stay informed of any updates.
MONITORING USE OF SERVICE AND USER CONTENT
We have no obligation to monitor User Content and We are not responsible for monitoring the Service for inappropriate or illegal User Content or conduct by other players. That said, We have the right, in our sole discretion, to edit, refuse to post, or remove any User Content.
We may also, at our discretion, choose to monitor and/or record your interaction with the Service or your communications with SmartPlay Rewards or other players (including without limitation chat text and voice communications) when you are using the Service.
We are not responsible for information, materials, products or services provided by other players (for instance, in their profiles). However, if someone is violating these Terms or misusing the Service, please let Us know by using a “Report Abuse” link provided in the Service or contact Us at Customer Support.
YOUR DEALINGS WITH OTHER PLAYERS
You are responsible for your interactions with other players. If you have a problem with another player, We are not required to get involved, but We can if We desire.
If you have a dispute with another player, you release SmartPlay Rewards and its officers, directors, agents, subsidiaries, joint ventures, and employees, and all SmartPlay Rewards Affiliates from responsibility, claims, demands and/or damages (actual or consequential) of every kind and nature, whether known or unknown, resulting from that dispute or connected to that dispute. This includes damages for loss of profits, goodwill, use or data.
If you live in California, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his settlement with the debtor.”
ALL SALES ARE FINAL:
YOU ACKNOWLEDGE THAT SmartPlay Rewards IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY, OR WHETHER YOU MADE A PAYMENT THROUGH HTTPS://Goodtimegames.GODADDYSITES.COM/ OR ANOTHER PLATFORM SUCH AS APPLE, GOOGLE, FACEBOOK, OR ANY OTHER SITES OR PLATFORMS WHERE WE OFFER OUR SERVICES.
PURCHASES OR REDEMPTIONS OF THIRD PARTY VIRTUAL CURRENCY TO ACQUIRE A LICENSE TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE TO THE FULLEST EXTENT ALLOWED BY LAW.
If you purchase third party currency or choose to make a payment in our Services through a third party (like Facebook, Apple, or Google), you are agreeing to the third party’s payment terms, and SmartPlay Rewards is not a party to the transaction.
DISCLAIMER AND LIMITATION OF LIABILITY
Neither SmartPlay Rewards nor any SmartPlay Rewards Affiliate makes any promise or guarantee that the Service will be uninterrupted or error-free.
USE OF THE SERVICE IS AT YOUR SOLE RISK. IT IS PROVIDED ON AN “AS IS” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, SmartPlay Rewards AND ANY SmartPlay Rewards AFFILIATE MAKE NO WARRANTIES, CONDITIONS OR OTHER TERMS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. SmartPlay Rewards AND ANY SmartPlay Rewards AFFILIATE DISCLAIM ANY WARRANTIES OF TITLE OR IMPLIED WARRANTIES, CONDITIONS OR OTHER TERMS OF NON-INFRINGEMENT, MERCHANTABILITY, QUIET ENJOYMENT OR FITNESS FOR A PARTICULAR PURPOSE.
If your state or country does not allow these disclaimers, they do not apply to you. If your state or country requires a certain period for which a warranty applies, it will be either the shorter of 30 days from your first use of the Service or the shortest period required by law..
LIMITATIONS; WAIVERS OF LIABILITY
YOU ACKNOWLEDGE THAT SmartPlay Rewards AND THE SmartPlay Rewards AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING FOR LOSS OF PROFITS, GOODWILL OR DATA, IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE; OR
FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICE AND OPERATORS OF EXTERNAL SITES.
THE RISK OF USING THE SERVICE AND EXTERNAL SITES RESTS ENTIRELY WITH YOU AS DOES THE RISK OF INJURY FROM THE SERVICE AND EXTERNAL SITES.
TO THE FULLEST EXTENT ALLOWED BY ANY LAW THAT APPLIES, THE DISCLAIMERS OF LIABILITY IN THESE TERMS APPLY TO ALL DAMAGES OR INJURY CAUSED BY THE SERVICE, OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE, UNDER ANY CAUSE OF ACTION IN ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE).
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, THE TOTAL LIABILITY OF SmartPlay Rewards AND/OR THE SmartPlay Rewards AFFILIATES IS LIMITED TO THE TOTAL AMOUNT YOU HAVE PAID SmartPlay Rewards AND/OR THE SmartPlay Rewards AFFILIATE IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM.
IF YOU HAVE NOT PAID SmartPlay Rewards OR ANY SmartPlay Rewards AFFILIATE ANY AMOUNT IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH SmartPlay Rewards AND/OR ANY SmartPlay Rewards AFFILIATE IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
Some states or countries do not allow the exclusion of certain warranties or the limitations/exclusions of liability described above. So these limitations/exclusions may not apply to you if you reside in one of those states or countries.
INDEMNITY
If you use or misuse the Service, or if you violate these Terms or any other applicable rules, including the Community Rules or Feature Terms, and that results in loss or damage or in a claim or liability against SmartPlay Rewards or any SmartPlay Rewards Affiliate, you agree to indemnify, defend and hold harmless SmartPlay Rewards and/or the SmartPlay Rewards Affiliate (which means you agree to compensate SmartPlay Rewards and/or the SmartPlay Rewards Affiliate on a “dollar for dollar” basis) for that loss, damage, claim or liability, including compensating SmartPlay Rewards and/or the applicable SmartPlay Rewards Affiliate for our legal fees or expenses. If SmartPlay Rewards or the SmartPlay Rewards Affiliate wants to, they are allowed to take exclusive charge of the defense of any case on which you are required to compensate or reimburse them, and it will be at your expense. You also have to cooperate in SmartPlay Rewards and/or the SmartPlay Rewards Affiliate’s defense of these cases. SmartPlay Rewards and/or the SmartPlay Rewards Affiliate will use reasonable efforts to let you know if they learn of any claim on which you have to compensate or reimburse them. This will apply even if you stop using the Services or your account is deleted.
AGREEMENT TO ARBITRATE AND CLASS ACTION WAIVER
THIS SECTION ONLY APPLIES TO PLAYERS IN THE US AND CANADA.
If you are having a problem with the Service, many issues can be resolved on one of our forums.
Before bringing a formal legal case, first contact our Customer Support team at email Goodtimegames2024@gmail.com(link sends e-mail) to address your issue Most disputes can be resolved that way.
We Both Agree to Arbitrate
If we can’t resolve our dispute through Customer Service, you and SmartPlay Rewards or any member of the SmartPlay Rewards Corporate Family all agree to resolve any claims relating to the Terms, the Privacy Policy, Feature Terms or SmartPlay Rewards’s Services through final and binding arbitration. This applies to all kinds of claims under any legal theory, unless the claim fits in one of the exceptions in the Exceptions to Agreement to Arbitrate sub-section. It also applies even after you stopped using your SmartPlay Rewards account or deleted it.
An arbitration proceeding is before a neutral arbitrator instead of a judge and jury, so we are all giving up our right to a trial before a judge and jury. Arbitrations have different rules than lawsuits in court. They are less formal than lawsuits in courts, and provide limited opportunity to force the other side to share information relevant to the dispute—a process called discovery. The arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. But, if any of us does not like the arbitrator’s decision, the courts only have a limited ability to change the outcome of arbitration or make the arbitrator reconsider his or her decision.
If we have a dispute about whether this agreement to arbitrate can be enforced or applies to our dispute, we all agree that the arbitrator will decide that, too.
In addition, if you, SmartPlay Rewards or a SmartPlay Rewards Corporate Family member brings a claim in court that should be arbitrated or any of us refuses to arbitrate a claim that should be arbitrated, the other of us can ask a court to force us to go to arbitration to resolve the claim (i.e., compel arbitration). You, SmartPlay Rewards or the SmartPlay Rewards Corporate Family member may also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.
Exceptions to Agreement to Arbitrate
We all agree that we will go to court to resolve disputes relating to Your, SmartPlay Rewards’s, or a SmartPlay Rewards Corporate Family member’s intellectual property (for example, trademarks, trade dress, domain names, trade secrets, copyrights or patents); or your violation of the Community Rules.
For more information about which court we can go to for resolving these types of disputes, see Section 12.
We all agree that we can only bring a claim against each other on an individual basis.
That means:
- Neither you nor SmartPlay Rewards nor any member of the SmartPlay Rewards Corporate Family can bring a claim as a plaintiff or class member in a class action, consolidated action or representative action.
- The arbitrator cannot combine more than one person’s claim into a single case, and cannot preside over any consolidated, class or representative arbitration proceeding (unless we both agree to change this).
The arbitrator’s decision or award in one person’s case can only impact the person who brought the claim, not other SmartPlay Rewards players, and cannot be used to decide other disputes with other players.
If a court decides that this subsection on “No Class Actions” is not enforceable or valid, then the entire Section 18 (Agreement to Arbitrate and Class Action Waiver) will be null and void (i.e., go away). But, the rest of the Terms, Feature Terms, Community Rules, and Privacy Policy will still apply.
Changes to Section 18 on Agreement to Arbitrate and Class Action Waiver
We will give you 60-days’ notice by email or through the Service if We change Section 18 on our Agreement to Arbitrate and Class Action Waiver.
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of India.
You agree that the courts of New Delhi shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the subject matter or formation (including non-contractual disputes or claims) of these Terms.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including any questions regarding their existence, validity, or termination, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation, the parties shall proceed to mediation as a means of alternative dispute resolution, with the assistance of a mutually agreed-upon mediator.
If the Dispute is not resolved amicably within the stipulated period, it shall be referred to and finally settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, including any statutory amendments or re-enactments thereof.
The seat and venue of arbitration shall be New Delhi, India. The arbitration proceedings shall be conducted physically in New Delhi or through virtual means as agreed upon by the parties. The arbitration shall be conducted by a sole arbitrator, mutually appointed by the parties. The arbitration proceedings shall be conducted in the English language.
The arbitral award shall be final, binding, and enforceable upon the parties. The parties agree to carry out the arbitral award without undue delay and waive their right to challenge the award, except as permitted under Section 34 of the Arbitration and Conciliation Act, 1996.
Each party shall bear its own legal costs and expenses incurred in connection with the arbitration, unless otherwise directed by the arbitrator. The arbitrator may allocate arbitration costs, including arbitrator fees, as part of the final award.
SEVERABILITY
Except as described in Section 18 under the “No Class Actions” heading, if any part of these Terms, Feature Terms, Community Rules or the Privacy Policy is not enforceable, the rest of these Terms, Feature Terms, Community Rules and the Privacy Policy still applies and is binding and any unenforceable term will be substituted reflecting our intent as closely as possible.
ASSIGNMENT
We may give our rights, or Our obligations, under these Terms, Feature Terms, Community Rules, or our Privacy Policy to any person or entity at any time with or without your consent. You may not give your rights or your obligations under these Terms, Feature Terms, Community Rules, or our Privacy Policy without first getting SmartPlay Rewards’s written consent, and any attempt to do so without our consent is void.
ENTIRE AGREEMENT
These Terms, and any other policies or rules We reference in these Terms, make up the entire agreement between you and Us relating to the subject matter of these Terms, and supersede all prior understandings of the parties relating to the subject matter of these Terms, whether those prior understandings were electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and Us.
LANGUAGE OF THE TERMS
If We provide a translated version of these Terms, Feature Terms, the Community Rules, the SmartPlay Rewards Privacy Policy, or any other terms or policy, it is for informational purposes only. If the translated version means something different than the English version, then the English meaning will be the one that applies.
NO WAIVER
If We do not enforce a provision of these Terms, Feature Terms, the Community Rules, or our Privacy Policy, that does not waive our right to do so later. And, if We do expressly waive a provision of these Terms, Feature Terms, the Community Rules, or our Privacy Policy that does not mean it is waived for all time in the future. Any waiver must be in writing and signed by both you and Us to be legally binding.
NOTICES
We may notify you by posting something on https://Goodtimegames.godaddysites.com/, or in the SmartPlay Rewards game(s) you play, and sending you an e-mail or using other ways of communicating with you based on the contact information you provide to Us.
You have to give Us notice of something according to the Terms, Feature Terms, Community Rules, or our Privacy Policy, the notice must be in writing and addressed to SmartPlay Rewards and sent in the email provided
Any attempted notice that does not follow these rules has no legal effect.
FORCE MAJEURE
We are not liable for any changes or problems out of our control, for example changes or problems caused by like natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.